At Shree Raj Bus Service, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our bus services in Lucknow.
Information Collection
- Personal Information: We may collect personal information such as name, contact details, payment information, and identification documents when you make a booking or inquire about our services.
- Usage Data: We may also gather information about your interactions with our website, such as IP address, browser type, pages visited, and referring pages, to improve our services and user experience.
Use of Information
- Service Provision: We use the collected information to fulfill bookings, provide customer support, and communicate with you about your travel arrangements.
- Marketing: With your consent, we may send you promotional offers, updates, and newsletters about our services and special deals.
Data Sharing
- Third-Party Providers: We may share your information with trusted third-party service providers, such as payment processors and IT service providers, to facilitate our operations and improve our services.
- Legal Compliance: We may disclose your information if required to comply with legal obligations or protect our rights and interests.
Data Security
- Protection Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
- Access and Control: You have the right to access, correct, or delete your personal information held by us. You may also request to restrict or object to the processing of your data.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.
Changes to Privacy Policy
- Notification: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
- Review: We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
By using our bus services in Lucknow, you consent to the collection and use of your personal information as described in this Privacy Policy. We are committed to maintaining the confidentiality and integrity of your data and ensuring a safe and enjoyable travel experience for all our customers.